If you are already set up as a delegated user and need to change your password, follow the steps below:

1. Go to the SPIRE login page.
2. Click the Delegates login button.
3. Login with your email address as the User ID and enter your password.
   • If you do not remember your current password, use the Password & NetID Help on the SPIRE login page to change your password. Note that you will need to enter the student’s birthday, not your own.
4. On your SPIRE home page, click the Delegated Access tile and click “Change My Password.”

        5. Here, type in your current password, the new password, and confirm your new password again.

Note the following rules when choosing your new password:

• • • A minimum of 12 characters
    • At least 2 of each: digits, uppercase, lowercase characters
    • You cannot re-use the last 5 passwords.

       6. Once you finish setting up your new password, click Change Password and your password will be updated.

If you need assistance with any step of the process, contact the IT Department by either calling (413) 545-9400 between 8:30am-4:45pm Monday-Friday or visit the IT Service Desk in the Campus Center from 8:30am-7:45pm Monday - Friday.