After integrating iClicker Cloud with your Canvas course via the RGS method, you must sync your roster. This must be done before you can sync your iClicker Cloud course with your Canvas gradebook.
- Log into your iClicker Cloud course (https://instructor.iclicker.com/) with your Instructor Email and Password.
- In the side menu, navigate to the People section of your course and click the Sync Roster button on the Students tab (default).
- When the roster sync has been completed, a Sync Complete confirmation message will be shown.
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- If the sync was 100% successful, the following message will show “Sync successful. All of your students from Canvas are enrolled in iClicker and are good to go.”
- If some students did not sync, a summary of successful syncs and a section describing action that you or your students may need to take to successfully sync the rest of your class will appear.
- If you need to take action to get some students to sync, use the "View Details" links to see which students need help and what they need to do to fix their situation.
- Students may need to update their iClicker profile to use the email address that matches their Canvas account.
- If the student has created multiple accounts and needs assistance, please have them contact iClicker Support.
Once you have integrated iClicker Cloud with your Canvas course and synced your roster, you can sync your Canvas grades at any time from the iClicker Cloud gradebook.
When your integration is active, the Grade Sync column will appear in your iClicker Cloud gradebook. This column displays icons to indicate the grade sync status for each student. When viewing these icons in your iClicker Cloud gradebook, you can move your cursor over each icon to see a longer explanation.
- A dash indicates that the student has not been synced yet.
- A white circle outlined in gray indicates that the student was not found in the Canvas roster.
- This student may need to update their iClicker profile or may have dropped your course in Canvas.
- A green circle indicates that your student’s grades have successfully been synced.
- A yellow triangle with a white exclamation mark indicates that the student’s grades have not been synced due to an error.
- Click the Sync Grade button on the Gradebook page to begin the syncing process. A list of your iClicker course’s polls and quizzes will appear.
Note: If you have not properly synced your roster, the Sync Grade button will not appear. - Select the activities that you want to sync to Canvas and click the Sync button. A completion summary will appear.
- The completion summary will show the number of students successfully synced and error details if an issue was encountered.
Changes to previously-synced scores that you make in Canvas will be overwritten the next time iClicker Cloud is synced. We recommend making score changes directly in iClicker Cloud first, then sync to Canvas to ensure that the two gradebooks are consistent with each other.
Changing the name of a poll or quiz after you sync grades will not break your gradebook, but it might be confusing if your activity names don’t match between Canvas and iClicker.
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PLEASE NOTE
iClicker Courses automatically archive after the end date passes. Instructors can unarchive the courses on their own. For more information, see unarchiving the iClicker course.
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Need Help Now?
IDEAS is available for drop-in support on Monday through Friday, 10am to 3pm:
- Zoom sessions (Meeting ID: 924-709-736)
- As of Friday, August 9th, Instructional Media Lab (IML) in-person support will be available from 10 a.m. - 3 p.m., Monday - Friday, in their new office on the 7th floor of the W.E.B Du Bois Library.
To schedule an appointment, please contact us at instruct@umass.edu.