Zoom meetings offer a chance to interact with your students synchronously in a video-conference. When you set up your Zoom meetings, you can record them to the cloud. Zoom cloud recordings can be configured to generate a transcript automatically based on the audio of your meeting. 

The accuracy of the generated transcripts will vary, based on factors such as the equipment and recording space, the speaker’s voice and speech patterns, and the discipline-specific language that may be used. You will be able to edit the transcripts to make them effective study aids for your students.

Note: Audio transcriptions in Zoom are only available for meetings recorded to the cloud, and the feature must be enabled prior to the meeting being recorded. Zoom transcripts will not be available for previously recorded meetings. 

If you need transcripts and/or captions for a student with a disability, please direct the student to Disability Services to arrange for professional captioning services. 

Transcript Standards

Transcripts can be a great resource for students to use to assist them in finding information, studying, and engaging with your content. In order to maximize their use, and minimize student confusion, there are several expectations when providing transcriptions to students. 

• Transcripts should be 99% accurate, and be as close to verbatim as possible. 
• All speakers should be identified. 
• Appropriate grammar and punctuation should be used. 

Turn on Audio Transcripts for Your Cloud Recordings

To enable the generation of audio transcripts for the recordings of your Zoom meetings, you will need to edit your account settings in Zoom. 

1. Navigate to umass-amherst.zoom.us and sign in with your NetID and password. The Zoom Profile page will open. 
2. On the Zoom Profile page, on the left-hand navigation menu, select Settings. 
3. On the Settings page, select the Recording tab (on the top of the Settings page). 
4. On the Recording tab, under Advanced cloud recording settings, select Audio transcript. 
5. Select Save. 

Record a Zoom meeting to the Cloud

In order to be automatically transcribed, your meeting must be recorded to the cloud. Automatic transcription is not available for local recordings or previously recorded meetings. You can set your meetings to automatically record to the cloud, or you can set them to record to cloud while you are in the meeting itself. If you are using the Zoom integration in a Moodle course, you can Schedule and Manage Zoom Meetings in Moodle, and select Record automatically to the cloud. 

To schedule a meeting to record to the cloud automatically:

1. Navigate to umass-amherst.zoom.us and sign in with your NetID and password. The Zoom Profile page will open. 
2. On the Zoom Profile page, on the left-hand navigation menu, select Meetings.
3. On the Meetings page, select Schedule a New Meeting.
4. Enter the meeting information, including name, date, and time. 
5. Under Meeting Options, select Record the meeting automatically, and then select In the cloud. 
6. Click Save. 
7. Run your meeting. The cloud recording will begin immediately and you will hear the announcement that the meeting is being recorded. 
   
   • To pause a meeting recording, select the Pause button in the meeting controls. 
   • To resume a paused recording, select the Resume button in the meeting controls.
8. To end the recording, select the Stop button or End Meeting for All. 

To begin a cloud recording while in a meeting: 

1. While in your Zoom meeting as the host, select Record. 
2. From the Record menu, select Record to the cloud. You will hear the announcement that the meeting is being recorded. 
   
   • To pause a meeting recording, select the Pause button in the meeting controls. 
   • To resume a paused recording, select the Resume button in the meeting controls.
3. To end the recording, select the Stop button or End Meeting for All. 

View and Edit Your Meeting Transcript

Once you have ended a meeting recorded to the cloud, you will receive 2 emails. The first email will alert you that the cloud recording is available. The second email will alert you that the transcription of the cloud recording is available. There may be a significant time delay depending on the length of the meeting between these two emails. 

1. Navigate to umass-amherst.zoom.us and sign in with your NetID and password. The Zoom Profile page will open. 
2. On the Zoom Profile page, on the left-hand navigation menu, select Recordings. The My Recordings page will open.
3. On the Cloud Recordings page, select the name of the meeting you recorded. 
4. On the My Recordings page, click the Media player to open the recording. 
5. Once you recording is open, the transcript will appear on the right hand side of the page. 
6. To edit a line of text,  hover your mouse over the line, a pencil icon will apear to the right. Click the pencil icon to edit. 
7. When you have made your edits, click Save. 
8. Repeat steps 6-7 for each line you need to edit. 
    

Sharing your Zoom recording with students

If you have created your meetings using the Zoom integration for Moodle, your students will access the recordings in the activity. 

If you do not use the Zoom integration for Moodle, you will need to share the recording link with your students. 

1. Navigate to umass-amherst.zoom.us and sign in with your NetID and password. The Zoom Profile page will open. 
2. On the Zoom Profile page, on the left-hand navigation menu, select Recordings. 
3. On the Cloud Recordings page, for the meeting you want to share, select Share. 
4. In the Share window, configure your sharing link. When you have finished, select Copy sharing information to clipboard. 
5. Paste the copied information into your LMS course, discussion forum, email, or other communication tool to send to your students.