Use these pages to learn how to add/update your email addresses in SPIRE.

Types of email addresses

Official IT - the official UMass email address

Your Official IT email address is the one that UMass Amherst IT assigned in association with your IT Account. You can identify it by its Email Type, Official IT, located at the Profile tile > Personal Information > Email & Phone .
Note: Instructors: You must have an Official IT email address in order to use Class Email Lists in SPIRE.

Please remember:

• You receive your Official IT email address when you activate your IT Account.
• Note to graduate students: Your campus email remains your official email address, even if you also have a departmental email address.
• For questions about or to change your Official IT email address, submit an online Help Request (see sidebar).

Non-UMass email address

These are email addresses serviced by commercial providers and are not affiliated with the University.

Add or update email addresses in SPIRE

In the SPIRE Main Menu, go to the Profile tile > Personal Information > Email & Phone  and follow the directions on the page.

 

Return Address

Your Return Address is the address that will be shown on emails you send. By default for most accounts this is your netID@umass.edu.

If you would like to change your Return Address please contact it@umass.edu, call the IT Service Desk at 413-545-9400 (Option 1), or visit the IT Service Desk in person in room 225 of the Campus Center.