The IT Contact Center is the primary contact point for people inquiring about a wide variety of Network Communications services. Our customers consist of members of the University community as well as people needing to communicate with faculty, staff or students on campu
IT Contact Center
545-9400 option 1
400 Venture Way
The IT Contact Center provides support for Network Communications assistance, whether it is reporting trouble with a telephone or data device, local, long distance and international calling problems or advice on how to make your Network Communications more effective.
Residential Telecom is also an extension of Customer Service. This area handles the administrative and maintenance for the residential (student) telephone system.
The IT Contact Center provides a personal response to all inquiries and treat every contact as a customer. All inquiries and complaints are addressed quickly and with courtesy. We strive to resolve all reported troubles within 24 hours.
We also promote new products and applications to contribute to the growth of Network Communications technology for the benefit of the University.