Use SPIRE to change your password for all your UMass Amherst accounts.

After you change your password in SPIRE, on all of your devices:

• You will be prompted to enter your new password for eduroam wireless and may need to run the JoinNow setup wizard again to successfully connect.
• You will be prompted to enter your new password if your university email is configured on that device.

Note: If you are a Microsoft Outlook user and are in the CAMPUS Domain, changing your password in SPIRE will also change your IT Active Directory/Outlook account password.

 

Change your UMass Amherst IT Account password.

Changing your IT Account password applies to everything you log on to using your NetID, including SPIRE, email, Google Workspace at UMass Amherst, Library, Human Resources, and other campus services.

Note: If you are using Microsoft Outlook and calendaring and have your email set up on your tablet or mobile devices, power off your devices (recommended).

1. Log in to SPIRE with your current NetID and password.
   
   • If you don't know either your NetID or password, click Password & NetID Help below the password field. 
     
     
2. Click on the Profile Tile > IT Accounts & Certifications> My IT Accounts.
   
   
3. Click on the account name for the account would like to update, then click Change Password in the upper right. 
   
   
4. Follow the instructions on the page to set your new password.
   See our tips below for help choosing and remembering a strong password.
   
   
5. Click Change IT Password at the bottom of the page to save your changes.
   This changes your password for email, Google Workspace at UMass Amherst, Library, Human Resources, and other campus services.
   
   • To connect to the eduroam wireless network, you will be prompted to enter your new password and may need to run the JoinNow setup wizard again.
   • Note: If your Outlook and workstation login password has been reset, you will see a message that your AD/Exchange account password has also been changed.

Next steps for Outlook users

• Confirm that you can log in to Outlook with the new password at https://outlook.office365.com/mail/
• Turn your mobile devices on one by one and change the password for the email account as prompted.
• Check any old or hand-me-down devices that still have the account set up on them.
• Update your password in any email software.
• If you used your old NetID password to log in to your current computer, log out and log back in with your new password.

 

Password Management Guidance

See the Password Management page for guidance on managing passwords.