The following are instructions designed to guide you through removing the Enterprise edition of McAfee Endpoint Security from self-managed, university-owned machines running Mac OS only. 

Note: If your computer is managed by UMass Amherst IT, do not attempt to remove the client on your own. Please contact your administrator. 

These instructions are technical. If you are not comfortable with any of the following steps, please contact IT User Services or visit the Help Center before proceeding:

Contact the IT Help Center:
A109 Lederle Graduate Research Center (LGRC)
413-545-9400 or 5-TECH from on-campus

Full Support Hours (LGRC)
Monday through Friday 8:30 a.m. to 5:00 p.m.
Extended Support Hours (W.E.B. Du Bois Library Learning Commons)

Email: it@umass.edu (from your UMass email account)

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1. In the upper right corner of your screen, click the Spotlight Search icon in the menu bar. Type Terminal and press Enter to launch a Terminal window.
2. In the Terminal window, type "sudo su" and press Enter. Enter your computer's administrator password.
3. In the Terminal window, type "/usr/local/McAfee/uninstall EPM3" and press Enter.
   Note: "EPM3" refers to the product version. If EPM3 doesn't work, try EPM, EPM1, and/or EPM2 for earlier versions. If these do not work, try EPM4, EPM5, etc. until the command runs successfully.
4. In the Terminal window, type "sudo /Library/McAfee/cma/scripts/uninstall.sh" and press Enter. Enter your computer's administrator password.
5. Fully reboot the computer.
6. After rebooting, follow step 1 again to launch a Terminal window.
7. In the Terminal window, type each of the following commands, pressing Enter after each:
   1. "cd /usr/local/"
   2. "rm -rf McAfee/"
   3. "cd /Library/LaunchDaemons/"
   4. "rm -rf com.mcafee.*"
   5. "cd /Library/LaunchAgents/"
   6. "rm -rf com.mcafee.*"
   7. "cd /Library/Preferences/"
   8. "rm -rf com.mcafee.*"
8. Fully reboot the computer.