Which network should I use, and what do I need to connect? 

To get started with wireless at UMass Amherst quickly, see our Get Connected page.  

To learn more about network options at UMass Amherst and what hardware you’ll need to use them, see our main Wireless Frequently Asked Questions.  

 

Can I request that my wired Ethernet jack be activated?

We will not activate Ethernet jacks in residence halls with wireless connectivity. Disabling Ethernet jacks has allowed us to focus resources on one type of network. 

 

Can I connect my gaming console to the wireless network?

The UMASS-DEVICES network provides wireless connectivity for select streaming devices and gaming consoles (e.g. Roku/Chromecast, Xbox, PlayStation, Switch). 

UMass Amherst IT does not officially support connecting video game consoles to the eduroam network. Some types of wireless-enabled consoles and smart devices may be able to connect to the UMASS-DEVICES network and log in using their built-in Web browsers. 

Learn more about UMASS-DEVICES 

 

Can my friends and family members connect to wireless when they visit me?

All students, faculty, and staff can create sponsored guest accounts for individual guests. Additionally, starting Thursday, November 30, 2023, campus guests will be able to self-register for wireless access with an sms code. Learn more about how to get guests connected 

 

Why do some residence halls include inactive/unused wired internet jacks? 

Some residence halls feature inactive wired internet ports which have been replaced by wireless network infrastructure. Ethernet wiring in residence halls became outdated and could not support modern network speeds. The current wireless network is designed to accommodate student needs.