Other networks are not supported, and may pose security risks.
To connect to the UMass Amherst wireless network, you will need:
Check the WiFi Alliance's lists of certified devices and adapters or refer to your device's documentation or specifications.
All students, faculty, and staff can create sponsored guest accounts for individual guests. Additionally, starting Thursday, November 30, 2023, campus guests will be able to self-register for wireless access with an sms code. Learn more about how to get guests connected
UMass Amherst faculty and staff can request a group wireless account for their event by e-mailing the name, date, and sponsor for the event to groupwirelessrequest@it.umass.edu. Only a UMass Amherst faculty or staff member can sponsor a group wireless account. Group wireless accounts can last for 24 hours, 3 days, or 7 days.
We need three business days to process the request properly.
Try running the JoinNow setup wizard, our setup wizard again. We periodically update JoinNow to stay current with the latest improvements and security updates from our software vendor; you may have also installed a new operating system on your computer. In most cases, running JoinNow again should be your first troubleshooting step.
No. In accordance with our Wireless Airspace Policy, interfering wireless access points, i.e., access points not managed by UMass Amherst IT, will be disabled. These access points pose serious security risks and slow down the entire network.
No. Also known as Network Bridging, opening multiple connections to the campus network may interfere with network stability and your wireless reception. If your computer has both wired and wireless capability, make sure it is not configured for network bridging (or Internet Connection Sharing). Remember that you can use only one connection at a time. Ethernet jacks on campus are set up to automatically shut off once they detect network bridging. Learn how to disable multiple network connections and turn off network bridging.
No. Your wireless card automatically detects the channels available in your area and selects the channel that provides the best wireless reception. Note: You cannot manually select or change wireless channels when using the campus wireless network.
You need to log in to the campus wireless network through a Web browser (UMASS) or have set up your eduroam connection before you can access the Internet or use non-browser software, including email clients (e.g., Outlook or Apple Mail) and SFTP programs (e.g., WinSCP).