Zoom Workspace Reservations Frequently Asked Questions


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What is Zoom Workspace Reservations?

Zoom Workspace Reservations allow UMass Amherst faculty and staff to reserve rooms and meeting spaces in select areas of campus. For more information, see the IT Service Catalog

 

Which spaces or rooms can I reserve, and how?

Zoom Workspace Reservations is available for rooms in select campus buildings. 

To view a list of spaces you have access to, and to reserve a space:

  1. In your web browser, go to umass.edu/it/zmws
  2. In the bar at the top of the screen, click the building and floor name dropdown to the right of the date and time.
  3. Choose a building, then choose a floor. Bookable spaces will be displayed in green.
  4. Click on the desired space, click edit to change the time, and click Reserve.

See Booking Rooms with Zoom Workspace Reservations for more information.

Can my department use Zoom Workspace Reservations for conference rooms? 

Yes, as long as they have been set up for Zoom Workspace Reservations. Use the Zoom Workspace Reservation Onboarding Request form to request a space be added to the system.

Can Zoom Workspace Reservations be used for hotdesking? 

Yes, as long as the spaces have been set up for hotdesking. Use the Zoom Workspace Reservation Onboarding Request form to request a space be added to the system.

Is there a cost to use Zoom Workspace Reservations?

Not at this time. 

Can I restrict my space?

Yes, administrators can place restrictions on spaces.

Who do I contact / what is the process to onboard spaces for my department or building?

For help with Zoom workspace reservations at UMass Amherst, contact the IT Service Desk. Use the Zoom Workspace Reservation Onboarding Request form to request a space be added to the system.

I have other questions not answered here. Where can I find more information and get help with Zoom Workspace Reservations?

For general information about Zoom Workspace Reservations, see the Zoom Support Center

For help with your UMass Amherst account and questions about Zoom Workspace Reservations specific to UMass Amherst, contact the IT Service Desk

Use the Zoom Workspace Reservation Onboarding Request form to request a space be added to the system.